Forwarding guide.
How to verify color, size, and model differences before dispatch: an item-by-item checklist for color size and model variation check before forwarding from China
Why it's worth doing a separate check of color, size, and model before dispatch From Chinese platforms…
Forwarding guide.
How to handle a customer cancelling an order before or after picking and packing? Status verification and inventory rollback process for cancelled ecommerce order before pick and pack China fulfillment
Why order cancellation handling depends on the timing — for overseas e-commerce… shipped from fulfillment warehouses in China
Forwarding guide.
How to handle a seller's replacement parcel after a wrong item is found at the China forwarding warehouse? (seller replacement parcel after wrong item found at China forwarding warehouse)
Why wrong-item reshipments easily get chaotic in a forwarding warehouse From Taobao, JD, Pinduoduo or 1…
Forwarding guide.
What to do if an incoming parcel's label is damaged or the writing is illegible? Ownership matching process for unreadable parcel label on arrival at China forwarding warehouse
Why can't parcels with damaged shipping labels just be "set aside for now"? From Taobao, JD, Pinduoduo…
Forwarding guide.
What should you do if an unexpected extra item is found when a China forwarding warehouse opens your parcel? The photo-taking, verification, and handling process for unexpected extra item found in China forwarding parcel
Why do "extra items" turn up when a China forwarding warehouse opens a package? Many overseas buyers, after…
Forwarding guide.
How to verify when two China shopping orders share one domestic tracking number? Warehouse receiving and splitting guide for two China shopping orders share one domestic tracking number
Why do two orders share one domestic waybill number? When shopping on Chinese platforms, the same…
Forwarding guide.
China warehouse photo file naming checklist: order, SKU, batch, and angle specifications for product photo file naming checklist China warehouse
Why warehouse photo filenames are more prone to problems than the photos themselves From multiple Chinese suppliers…
Forwarding guide.
China fulfillment warehouse inspection exception approval workflow: a guide to evidence records, suspension, and customer decision-making for inspection exceptions in China fulfillment
Why does a quality inspection exception require an approval workflow? When sourcing from multiple suppliers in China, goods…
Forwarding guide.
How do you reconcile purchase orders with warehouse receiving? SKU, quantity and batch comparison workflow for purchase order to warehouse receiving match workflow China
Why purchase orders and receiving records must be compared line by line. When sourcing from multiple suppliers in China, …
Forwarding guide.
How can US buyers consolidate multiple supplier orders into one parcel? The receiving, verification and consolidation process for consolidate multiple supplier orders into one parcel from China to USA
Why consolidate orders from multiple suppliers? When shopping from Chinese platforms in the US, it's easy to…
